We combine data-driven marketing strategies with flexible payment models, allowing you to:
Reduce upfront risk with revenue share models
Expand customer service capabilities without hiring full-time staff
Improve customer retention through responsive freelance-driven support

We offer 3 services which include:

- Brand Advocate Campaigns
- Outsourced Customer Support
- YouTube Monetization

GiNet is designed for snacks, beverages, fashion, books, cosmetics, perfumes, cleaning products, packaged foods brands, etc operating in Nigeria that want scalable growth and efficient customer support. We work with both emerging and established brands.

To get started, simply contact us or send a direct message (DM) through our platform including social media and WhatsApp. We’ll discuss your business goals, recommend the best pricing model, and begin implementing strategies tailored to your brand.

GiNet specializes in helping snacks, beverages, fashion, books, cosmetics, perfumes, cleaning products, packaged foods brands grow through outsourced customer support and performance-based marketing models. We offer flexible plans, including:
Revenue share partnerships
Fee + revenue share models
Flat fee service outsourcing
We also provide freelance-driven customer support, where agents are compensated based on performance metrics rather than fixed salaries.

We offer flexible pricing models to suit different business needs:

- Revenue Share Model: You pay a percentage of revenue generated through our services.
- Fee + Revenue Share Model: A combination of a fixed fee and a revenue share for balanced risk and reward.
- Flat Fee Model: A fixed monthly or project-based fee for predictable costs and outsourced customer support.

Our customer support system is powered by freelance representatives who are paid based on results. They earn for:
- Each successfully resolved customer interaction or query
- Maintaining fast response times
- Achieving high customer satisfaction scores
This ensures top-quality service while keeping costs aligned with performance outcomes.

We track key performance indicators (KPIs) such as:

- Number of resolved tickets
- Response time to customer queries
- Customer satisfaction scores
- Sales conversions or upsells (where applicable)

Agents earn directly based on these performance metrics.

Our model is performance-driven, meaning we prioritize results over fixed fees. Unlike traditional services that charge flat salaries or retainers, we offer pay-for-performance customer support. This innovative approach motivates our team to deliver excellent results while keeping your costs aligned with growth.

GiNet provides a platform for social media users to create content for brands, enabling them to monetize their advocacy.

GiNet assists YouTube Creators in achieving monetization organically through GiNet Brand Advocates.

While we specialize in helping Nigerian snacks, beverages, and packaged food brands, we are open to working with businesses from other markets interested in similar growth solutions.

Yes! You’ll have visibility into performance metrics, customer interactions, and results through our customized reporting tools. This ensures you stay informed and in control of how customer relationships are managed.