To use multi channel functionality, the necessary feature that must be enabled is the ability to communicate through multiple channels simultaneously, such as email, social media, phone, chat, etc. This feature allows for a more comprehensive and efficient approach to customer support and engagement, as it enables businesses to reach customers through their preferred communication channels.

Read more : what feature must be enabled to use multi channel funnels?

what feature must be enabled to use multi channel funnels

what feature must be enabled to use multi channel

what feature must be enabled to use multi channel funnels

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